Currently In Development

This Knowledge-Base is still under construction! While you are navigating this knowledge-base, you may notice some information is missing or incomplete. Check back regularly, as we are always adding and developing new content throughout. Thank-you for understanding that we are in the middle of expanding this platform to be a self-service hub for staff and parents to be able to get any information and troubleshooting assistance they need, without needing to contact or work with an Oakland Schools Technician.

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If the Windows 10 – Built in photos app does not work or is greyed out please follow these instructions

  1. Hit on the keyboard ‘Windows Key’ + R
  2. The run command window will pop up
  3. Type wsreset.exe in the box and click OK
  4. It will run in a black command prompt window for a few seconds then pop up with the Windows Store
  5. In the Upper Right hand corner search box type Photos
  6.  Click the Microsoft Photos app in the drop down
  7. You will see ‘Re-Install’ highlighted in blue. Click Re-Install