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This document describes the Oakland Schools password requirements, as well as assist you with updating your password on a computer and various mobile devices.


Password Requirements

All districts must follow 3 of the 4 password requirements below:

  • At least one lowercase letter

  • At least one uppercase letter

  • At least one number

  • At least one symbol

District

Character

Minimum

Forced

Expiration

Berkley8+90 days

Clarenceville

8+90 days
Clawson8+90 days
Ferndale12+Never
Holly8+90 days
Lake Orion12+Never
Novi12+Never

Oakland Schools

12+Never
OSTC12+Never
Pontiac8+90 days
Royal Oak8+90 days
Southfield8+90 days
West Bloomfield8+90 days


Passwords cannot contain your first or last name, the word “password”, or any of your previous 10 passwords. Passwords also cannot contain "any part" of your name. This is defined as three or more characters in a row. For example, someone named John could not have a password containing "joh" or "ohn" (with any combination of uppercase and lowercase letters).

While good passwords are at least eight characters in length a secure password is over 12 characters. Phrases such as a song chorus or book passage can make longer passwords easier to remember. For example, “Harry Potter and the Chamber of Secrets” by J.K. Rowling could create a password like “HP&tCo$”.


Change a Password

From a District Windows Desktop (In District)

  • Sign in to a Windows desktop with your account.

  • Press Ctrl + Alt + Del.

  • Select Change a password.

  • Type in your old (current) password in the Old password field.

    • This field might pull in your password automatically.

  • Type in a new password that meets the password requirements in the New password field.

  • Type the new password again in the Confirm password field.

  • Click the arrow pointing right to submit your new password.

  • Update your password on your mobile devices


Forgetting to update your password on a mobile device may result in the mobile device attempting to authenticate with the old password, which can cause your account to become locked out.

From a District Windows Laptop (In District)

The laptop will need to be on-site at a school building to reset the password with these steps. For off-site access see the From the web instructions.

If possible, connect the laptop directly to the network with a laptop docking station or Ethernet cable and follow the Windows Desktop instructions above.

If directly connecting to the network is not possible:

  • Sign in to the Windows laptop your account.

  • Connect to Secure WiFi.

    • The exact WiFi name will vary by district.

  • Press Ctrl + Alt + Del

  • Select Change a password

  • Type your old (current) password in the Old password field.

    • This field may be filled automatically.

  • Type a new password that meets the password requirements in the New password field.

  • Type your new password again in the Confirm password field.

  • Click the arrow pointing right to submit your new password.

  • Update your password on your mobile devices.

Depending on the configuration of your laptop, you may need to reconnect to Secure WiFi.
Forgetting to update your password on a mobile device may result in the mobile device attempting to authenticate with the old password, which can cause your account to become locked out.

From any Computer - Online

Your password can be reset from any computer with internet access. To do this:

  • Navigate to password.oakland.k12.mi.us

  • Type your work email address in the first field.

  • Type your old (current) password in the second field.

  • Type a new password that meets the password requirements in the third field.

  • Type your new password again in the fourth field.

  • Click Submit.

  • Update your password on mobile devices.


Forgetting to update your password on a mobile device may result in the mobile device attempting to authenticate with the old password, which can cause your account to become locked out.

If you encounter any errors from the website call the Service Desk at 248-209-2060 for assistance.

Update Password on Android

Email

Instructions may vary depending on your device type and software version.

  • From the home screen press the Menu button.

  • Tap Settings.

  • Tap Accounts.

    • May need to tap the account that needs to be updated.

  • Tap Email.

  • Under Account Settings, tap the username of the account.

  • Update the password.

  • Tap OK.

WiFi

Instructions may vary depending on your device type and software version.

  • From the home screen press the Menu button.

  • Tap Settings.

  • Tap WiFi.

  • Identify the Secure WiFi network needs to be updated.

  • Long press the network and select Forget.

  • Reconnect to the network with your username and updated password.

Update Password on iOS (Apple)

Email

  • From the home screen tap Settings.

  • Tap Mail.

    • In older iOS versions this is called Mail / Contacts / Calendars.

  • Tap Accounts.

  • Under Accounts, tap the email account that needs to have the password updated.

  • Next to Account, again tap the email address that needs to be updated.

  • Update the password.

    • If there is no password field go back one screen, remove the account, and add it again.

  • Tap Done.

WiFi

  • From the home screen tap Settings.

  • Tap Wi-Fi.

  • Next to the Secure WiFi network that needs to be updated, tap the blue “i” inside the circle.

  • Tap Forget This Network.

  • Connect to the network with the updated credentials.

  • If prompted to accept a certificate from Virgo, click Accept.

Update Password on Chrome OS

Chrome OS devices include Chromebooks, Chromebases, and Chromeboxes.

Email

If your chromebook was turned off or if you were not signed in to the chromebook when you updated your password, then your email password should automatically update next time you sign into the device.

If you were signed in when the password change occurred or if your password did not automatically update, navigate to gmail.com and sign in again to update your password.

WiFi

If your chromebook was turned off or if you were not signed in when you updated your password, then your secure wifi password should automatically update next time you sign into the device.

If you were signed in when the password change occurred, sign out of your chromebook by clicking the box containing your clock, battery indicator, and profile picture. Select sign out. Sign back in.


MAC Computers

MAC computers can only change their password from the web