Currently In Development

This Knowledge-Base is still under construction! While you are navigating this knowledge-base, you may notice some information is missing or incomplete. Check back regularly, as we are always adding and developing new content throughout. Thank-you for understanding that we are in the middle of expanding this platform to be a self-service hub for staff and parents to be able to get any information and troubleshooting assistance they need, without needing to contact or work with an Oakland Schools Technician.

Found inaccurate information, or want to contribute updated information to a page? Create a Service Ticket to let us know!

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Privacy Practices to Stay Safe While Remote Working

Under these extraordinary circumstances, we are quickly adapting to remote work. In doing so, we continue to promote best practices to protect sensitive data for our employees and students. All employees should try to emulate the same privacy practices in the workplace while in our remote locations. Head over to Privacy Practices to Stay Safe While Remote Working to view some tips to ensure that sensitive personal or company information stays safe.


If you're looking for information regarding remote access to your district resources including access to VPN, Two Factor Authentication (Such as 'Duo Mobile'), or if your district has issued a hotspot for your use, Please click HERE. If you cannot find the information you require in this location or need additional assistance, please submit a support ticket to the Oakland Schools Service Desk via the links at the very bottom of the page.




Thank you for visiting the Oakland Schools Customer Knowledge Base.

If you've landed here with the intention of submitting a support ticket for assistance, you may do so by following the links below for the Oakland Schools Service Desk system.

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