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Overview
Canvas is a web based learning management system created by Instructure that is used in education.
Logging In
Service Desk Assistance
The Oakland Schools Service Desk can only assist parents with verifying they are logging in with the correct credentials. Any other assistance, requests, or internal Canvas issues should be directed to the appropriate person or building under District Specific Information.
Staff and students will log into Canvas with their email address and email password. Each district has its own login page that has to be used by that district. You CAN NOT log into Canvas using their generic login portal on their website.
District Login Chart
| District | Login Portal |
|---|---|
| Farmington | https://fpsk12.instructure.com/login/canvas |
| Ferndale | |
| Royal Oak | https://royaloakschools.instructure.com/login/canvas |
| West Bloomfield | https://westbloomfieldsd.instructure.com/login/canvas |
Troubleshooting
Canvas has a large amount of troubleshooting information located on their website: https://community.canvaslms.com/t5/Troubleshooting/tkb-p/Troubleshooting
District Specific Information
Service Desk Assistance
The Oakland Schools Service Desk can only assist parents with verifying they are logging in with the correct credentials. Any other assistance, requests, or internal Canvas issues should be directed to the appropriate person or building under District Specific Information.
Farmington
Staff Information
Below are two google doc items that were sent out to staff. In the technology support documentation there are building and district "Canvas Leaders". Building leaders are the first goto, while district leaders should be sought afterwards.
Canvas Technology Support Documentation
Parent Information
Any other Canvas requests or issues need to be directed towards the building the student is assigned to.
Ferndale
Specific Canvas class related issues should be directed towards that class's teacher.
For all other issues, or if the classroom teacher directs parents to the Service Desk, staff and parents should contact Tom Maes at Tom.Maes@Ferndaleschools.org
Royal Oak
Staff and parents can direct internal Canvas questions or issues to either of the following:
- Lisa Shannon at Lisa.Shannon@royaloakschools.org
- Ben Roeder at Ben.Roeder@royaloakschools.org
Weest Bloomfield
West Bloomfield is currently onboarding the Canvas platform. Because of that, the information you see here may change at some point.
Resourcecs
District Overview: https://www.wbsd.org/academics/classroom-to-cloud/canvas
Login Portal: https://westbloomfieldsd.instructure.com/login/canvas
Teacher Canvas Assistance - Rachelle.Galang@oakland.k12.mi.us or canvashelp@wbsd.org
Parent Information
If a parent has waited 30 minutes and no reset email came to the student's account, you can email Katherine.law@wbsd.org so she can work with you to get it resolved.