Currently In Development

This Knowledge-Base is still under construction! While you are navigating this knowledge-base, you may notice some information is missing or incomplete. Check back regularly, as we are always adding and developing new content throughout. Thank-you for understanding that we are in the middle of expanding this platform to be a self-service hub for staff and parents to be able to get any information and troubleshooting assistance they need, without needing to contact or work with an Oakland Schools Technician.

Found inaccurate information, or want to contribute updated information to a page? Create a Service Ticket to let us know!

Table of Contents

General Login Information

Note: The Oakland Schools Service Desk is unable to give out usernames and passwords for security reasons.


Student Network Login Information

Device login information

Device Information

How to request a district-provided device

  • The Oak Park School District is no longer providing devices for home use now that students have returned to fully in-personal learning.  Rather students are provided chromebooks in classrooms.

Device Guides

Chromebook Troubleshooting Steps 

iPad Troubleshooting Steps 

Virtual Meeting Information

Joining a Zoom Meeting on a Chromebook

Joining a Zoom Meeting on an iPad

Zoom Troubleshooting Steps (microphone/webcam?)

Acceptable Use Policy/Agreement

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