Currently In Development

This Knowledge-Base is still under construction! While you are navigating this knowledge-base, you may notice some information is missing or incomplete. Check back regularly, as we are always adding and developing new content throughout. Thank-you for understanding that we are in the middle of expanding this platform to be a self-service hub for staff and parents to be able to get any information and troubleshooting assistance they need, without needing to contact or work with an Oakland Schools Technician.

Found inaccurate information, or want to contribute updated information to a page? Create a Service Ticket to let us know!

Contents

Overview

Clever is a secure pipeline between your district's data and the learning applications that you and your students use. They help IT provide applications with all the information they need to be seamlessly set up for your school to use.

Clever single sign-on (SSO) allows users to log into applications with a single set of credentials, configured at the district level. With the ease of only one username and password, Clever can help teachers reclaim valuable class time. Students and teachers can open their devices, sign into the Clever Portal, and click on their connected applications to automatically access the online learning program!

Logging In

All staff and students from every district can log into Clever directly from their website:

  1. Navigate to https://clever.com/
  2. In the top right, hover over the "Login" button and select your role from the dropdown
  3. Follow the directions below for the way you are attempting to login

Logging In With Google

Clever makes logging in very easy by being able to log in with your Google account!

  1. From the initial login page, search for your school building. If you can not find your specific school building in the search, your district may use a general building that is the name of the school district. If so, you can select and use that general school district name.
  2. Click the "Login with Google Button"

Logging In With Clever Badge

Staff may give younger students a Clever Badge which contains a QR code that can be read and used as a login. This REQUIRES a webcam or camera of some sort connected to the device you are attempting to log into Clever with.

  1. From the initial login page, select "Clever Badge Login" on the right hand side. 
  2. Allows access to your webcam via popup.
  3. Put the Clever Badge QR code in front of the camera so it can be read, then click Login.

Troubleshooting

Clever has created some of their own troubleshooting resources, which can be found here: Clever Troubleshooting Resources

Clever status: https://status.clever.com/

District Specific Information

Berkley

Clarenceville

Clawson

Farmington

Ferndale

Holly

Lake Orion

Lapeer

Novi

Technical Information

Clever syncs with PowerSchool every night, so as soon as a student enrolls, it needs approximately 24-48 hours to be synced to Clever. This process is paused over the summer. 

Novi educators and students can directly access Clever by going to https://clever.com/in/novi or the Clever app (iPad users).

  • Do not change students passwords; the sync to get Google logins takes an additional day
  • After troubleshooting and collecting needed information (building, name, student/staff, etc) send tickets down to the field to be assigned to the appropriate team member.
    • DO NOT put the ticket in the LMS Queue!

Staff Information

Clever has the ability to automatically make rosters so you don't have to upload student information for every website.  It doesn't work for all websites but so far we have it auto-rostering Seesaw, i-Ready, Scholastic, Discovery Education, McGraw (ConnectED), Kodable, Xello, ThinkLink, and Literacy Footprints. 

If there is a website you use consistently, you can add it yourself or email Priscila Miller at priscila.miller@oakland.k12.mi.us for assistance. 

Oak Park

Pontiac

Internal Clever related questions or issues should be addressed to the Curriculum Department at Administration.

Troubleshooting Tips:

Student Unable to sign in to Clever through Google SSO:

  • Check to see if they have cleared the cache/cookies in Google Chrome using the "All Time" time range.
  • Restart the Chromebook and have the student re-sign into the device.
  • Restore the Google Chrome browser settings to their original defaults by going Settings - Reset Settings - Restore Settings to their original Defaults

Royal Oak

Southfield

Technical Information

Clever syncs with MISTAR every night, so as soon as a student enrolls, it just needs one/two midnights to be synced to Clever.

Staff Information

Clever has the ability to automatically make rosters so you don't have to upload student information for every website.  It doesn't work for all websites but so far we have it auto-rostering Study Island, Exact Path, Reading Eggs, Khan Academy, typing.com, SpringBoard, and NWEA MAP (more to come on MAP).

If there is a website you use consistently, you can add it yourself or email Melanie Hemmert at Melanie.Hemmert@oakland.k12.mi.us

Here are some screenshots of clever to get you started. Kindergarten and first grade teachers, be sure to check out slides 8-10 to print your badges.

Parent/Student Information

Students will have Clever as their home page when they log into their Chromebook or Google Chrome account. 

Kindergarten and first graders use badges to get in.  What this means is we have turned the chromebooks into kiosk mode for K and 1st grade carts ONLY.  When the computer turns on, they see their school name followed by "first grade" with an arrow underneath.  There are other options on this first screen so other students are still able to log in with their email and password and NWEA is still available on this first screen under "apps."

The kids click the arrow on the first two screens, and then clever loads automatically.  The kids click on the QR code picture, then the computer asks to allow the camera, the kids click allow and hold their badge(QR code) up to the camera.  They are automatically logged into clever from here.

Within Clever they can access all their apps that their teacher have added. Many of these apps auto-roster from MISTAR which is convenient for teachers, however there are still some that don't auto-roster but will save the password for the website after the student types it in the first time.


Xello

Hallie Snyder is Southfields Xello contact.

West Bloomfield


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