Currently In Development

This Knowledge-Base is still under construction! While you are navigating this knowledge-base, you may notice some information is missing or incomplete. Check back regularly, as we are always adding and developing new content throughout. Thank-you for understanding that we are in the middle of expanding this platform to be a self-service hub for staff and parents to be able to get any information and troubleshooting assistance they need, without needing to contact or work with an Oakland Schools Technician.

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Overview for Oakland Schools Employees

Microsoft Outlook is an email management application that provides users with a reliable way to send,receive and archive email messages, contacts, and calendar items. As a daily email user, it’s easy to allow email messages to accumulate. In order to avoid having hundreds and hundreds of email messages pile up, it’s important to know how and when to archive messages for later reference. Technology Services will set a two-year rolling deletion policy on January 1, 2021. This will help users maintain a reasonable amount of searchable email. Once the new retention policy is applied to your mailbox, all messages from 2018 or older will automatically be deleted. To retain emails over 2 years old, a backup of your mailbox can be made by creating an Outlook .PST file. This will allow emails to be saved to another location indefinitely for access.

Instructions and Tutorial


  File Modified
PDF File JA_how to create a pst file.pdf Dec 10, 2020 by Ashley Beattie

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