Currently In Development

This Knowledge-Base is still under construction! While you are navigating this knowledge-base, you may notice some information is missing or incomplete. Check back regularly, as we are always adding and developing new content throughout. Thank-you for understanding that we are in the middle of expanding this platform to be a self-service hub for staff and parents to be able to get any information and troubleshooting assistance they need, without needing to contact or work with an Oakland Schools Technician.

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Contents

Overview

Due to changes in the process of students being able to change their passwords to keep things more secure this page will assist Staff and Parents getting them enrolled to the password self-service as well as changing their passwords both on and off site.


Off-site Enrollment and Password Changes

How to Enroll in Self-Service - Off Campus.pdf

How to Enroll in Self-Service & Change Password - Off Campus.pdf

On-site Enrollment and Password Changes

How to Enroll in Self-Service - On Campus.pdf

How to Enroll in Self-Service & Change Password - On Campus.pdf

Platform specific information 

Chrome

Chrome Instructions.pdf


Windows

Windows Instructions.pdf


MAC

MAC Instructions.pdf

Password recovery (OSTC)

If there is ever a time the student needs to recover their password, follow these steps and they should be able to recover and change their password easily. 

How to Recover Password.pdf

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If you have any questions or require assistance, please contact the Oakland Schools Service Desk

Phone: (248) 209-2060
Online Ticket Submission: Create a Service Ticket