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Overview

Canvas is a web based learning management system created by Instructure that is used in education.

The platform 

Logging In


Info
titleService Desk Assistance

The Oakland Schools Service Desk can only assist parents with verifying they are logging in with the correct credentials. Any other assistance, requests, or internal Canvas issues should be directed to the appropriate person or building under District Specific Information.

Staff and students will log into Canvas with their email address and email password. Each district has its own login page that has to be used by that district. You CAN NOT log into Canvas using their generic login portal on their website. 

District Login Chart



Troubleshooting

Canvas has a large amount of troubleshooting information located on their website: https://community.canvaslms.com/t5/Troubleshooting/tkb-p/Troubleshooting

District Specific Information


Info
titleService Desk Assistance

The Oakland Schools Service Desk can only assist parents with verifying they are logging in with the correct credentials. Any other assistance, requests, or internal Canvas issues should be directed to the appropriate person or building under under District Specific Information.

Clawson

District Overview: 

Login Portal: 

Staff Canvas Assistance: Jill Lapine at jill.lapine@clawsonschools.org

Parent Canvas Assistance: Jill Lapine at jill.lapine@clawsonschools.org

Farmington

District Overview: 

Login Portal: https://fpsk12.instructure.com/login/canvas

Staff Information

Below are two google doc items that were sent out to staff. In the technology support documentation there are building and district "Canvas Leaders". Building leaders are the first goto, while district leaders should be sought afterwards.

Canvas Release Memo to Staff

Canvas Technology Support Documentation

Parent Information

 Any other Canvas requests or issues need to be directed towards the building the student is assigned to. Each building has an assigned Canvas contact.

Ferndale

Login Portal: https://canvas.gennet.us/login/canvas

Select the login with google option and then enter AD login 

Specific Canvas class related issues should be directed towards that class's teacher. For all other issues, or if the classroom teacher directs parents to the Service Desk, staff and parents should contact the person below.

District Overview: 

Login Portal: 

Staff Canvas Assistance: Tom Maes at Tom.Maes@Ferndaleschools.org

Parent Canvas Assistance: Tom Maes at Tom.Maes@Ferndaleschools.org

Royal Oak

Staff and parents can direct internal Canvas questions or issues to either of the followingDistrict Overview: 

Login Portal (try both):

Staff Canvas Assistance:

Parent Canvas Assistance:

Weest

West Bloomfield

West Bloomfield is currently onboarding the Canvas platform. Because of that, the information you see here may change at some point.

Resourcecs


District Overview: https://www.wbsd.org/academics/classroom-to-cloud/canvas

Login Portal: https://westbloomfieldsd.instructure.com/login/canvas

Teacher Staff Canvas Assistance -: Rachelle.Galang@oakland.k12.mi.us or canvashelp@wbsd.org

Parent Canvas Assistance: katherine.law@wbsd.org

Parent Information

If a parent has waited 30 minutes and no reset email came to the student's account, you can email Katherine.law@wbsd.org so she can work with you to get it resolved.

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